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Help & Support

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Seeking Assistance

Why not browse our commonly asked questions or delve into our World of Charcuterie. We’re sure you’ll find what you’re looking for but if you’re not, contact us below!

Orders will take approx. 4 days to arrive once the order has gone through. Please order one week in advance minimum to ensure we meet all your requests. We deliver on weekday and weekends.
All first-time customers can benefit from 10% off in our introductory period (dates TBC). Customers placing large orders (30 guests or more) will receive complementary wine and additional artisan crackers.
We are a web-based business. Please use our desktop and mobile site for all your charcuterie needs and inspiration!
If you have a party of 30 or more, please use our ‘Large Orders’ page in the drop-down menu for custom deliveries or our barrel-top option. Unlike smaller orders, the boards and barrel tops will be collected after your event and require a deposit upon ordering. Please be reassured, our pricing is adjusted accordingly. (Size TBC)

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